About Roselyva

Welcome to Roselyva, an online store focused on practical hair styling and beauty products for everyday use.

Roselyva is operated by Shanxi Liu Shuiming Technology Co., Ltd. We provide our products through roselyva.com and work to make product information, pricing, ordering, delivery, and after-sales support clear and easy to understand.

What We Offer

Our current product selection focuses on hair styling products designed to help customers create volume, shape, texture, and a refreshed appearance as part of their regular styling routine.

We aim to describe each product as accurately as possible. Product pages provide information about the intended use, available purchase options, pricing, and other relevant details.

Individual results may vary depending on factors such as hair type, hair length, styling technique, amount of product used, humidity, and other environmental conditions.

Our Approach

At Roselyva, we believe customers should be able to understand what they are purchasing before completing an order.

We therefore aim to:

• Provide clear and accurate product descriptions;
• Display current prices and available purchase options before checkout;
• Make our shipping, return, refund, privacy, and other store policies easy to access;
• Provide customer support for product and order-related questions;
• Keep our business and contact information available throughout our website.

We do not intend to represent cosmetic or styling results as guaranteed. Product performance and appearance may differ from person to person.

Customer Support

If you have a question about a product before purchasing, or need assistance with an existing order, please contact us.

Email: support@roselyva.com
Telephone: +86 15535100864

For order-related enquiries, please include your order number and the email address used when placing the order.

Business Information

Store Name: Roselyva
Website: roselyva.com
Operated by: Shanxi Liu Shuiming Technology Co., Ltd.
Email: support@roselyva.com
Telephone: +86 15535100864

Business Address:
Room 1124, Unit 41, Building 36,
Taitie Bailongyuan, Honggou Road,
Yingze Subdistrict, Yingze District,
Taiyuan City, Shanxi Province, China

Please note that our registered business address is not automatically the return address for customer orders.

If you wish to return an item, please contact us first and follow the instructions in our Return & Refund Policy.

Thank you for visiting Roselyva.